$ ls topics/product-design/

Product Design

2 articles.

Oct 22, 2026Releases4 min read
Shield Blueprints: giving MSPs control over customer defaults
How Shield Blueprints lets MSPs set customer defaults and update existing settings without repeating the work for every organization.
Ben Hathaway·Chief Technology Officer
Oct 5, 2026Shield4 min read
Junk email anxiety
Why people treat the junk folder as a second inbox, and how that behavior changed the way we designed Shield's Security Briefing.
Ben Hathaway·Chief Technology Officer

Shield Blueprints: giving MSPs control over customer defaults